Coconut Grove Regency Hotel was declared the best three-star hotel of the year at the 6th edition of the Ghana Hotels Association awards in Accra.
In addition to this prestigious award, the hotel also received recognition for being the Best Front House and the Best in Conference Team of the Year in their respective categories. This is an outstanding achievement for the hotel and a testament to their dedication to exceptional service.
Afua Taylor Ashie, the Front Office and Administrative Manager, expressed her excitement and pride in receiving these awards. She emphasized that their primary goal has always been to prioritize the satisfaction of their customers. This customer-focused approach has undoubtedly contributed to their success and recognition in the industry.
The President of the Ghana Hotels Association (GHA), Dr. Edward Ackah-Nyamike, paid tribute to the former President of the Association, Mr. Herbert Acquaye, for initiating the award scheme. The Ghana Hotels Association Awards was created to honor hotels and members of the association who excel in various aspects of their work.
The theme for the 6th edition of the Ghana Hotels Association awards was ‘Sustaining the Hotel Industry in Ghana Post Covid-19’. This reflects the challenges and resilience of the hotel industry in navigating the impact of the global pandemic on their operations.
The Ghana Hotels Association, established in 1975, is composed of managing proprietors, managing directors, or accredited representatives of hotels, motels, and guest houses certified and licensed by the Ghana Tourism Authority (GTA) to provide accommodation, catering, and other tourism services in Ghana.
The recent recognition of Coconut Grove Regency Hotel at the Ghana Hotels Association awards is a testament to their commitment to excellence and customer satisfaction. This achievement will undoubtedly further elevate the reputation and standing of the hotel within the hospitality industry.
