Facebook users in Ghana have been left scratching their heads after finding themselves logged out of their accounts with only a “session expired” message to greet them.
What’s more, they are unable to log back in.
What is ‘session expired’ on Facebook?
The message randomly appeared to most users on Tuesday afternoon amid a major outage that’s also affected Facebook Messenger and Instagram.
This is sometimes done as a security precaution, a bit like when your laptop locks when you’ve not used it for a prolonged period of time.
But as this has happened to all Facebook users simultaneously and they’re not able to log back in there appears to be a much wider issue with Meta’s account system.
Why is my Facebook unable to log in?
When people attempt to regain access, another message appears telling users they are “unable to log in”
“An unexpected error occurred,” it reads.
“Please try logging in again.”
However, when you try to log in again you’re still blocked from getting back on Facebook.
It’s not yet clear why this is happening but you’re not the only one.
Has my Facebook been hacked?
There’s no indication that the current outage means you’ve been hacked.
Hundreds of thousands of people across the globe have reported the same issue and it’s part of a major outage.
Facebook owner Meta said it was suffering from “major disruptions”.
“We are aware of an issue impacting Facebook Login,” the company said.
“Our engineering teams are actively looking to resolve the issue as quickly as possible.”